Baxi Boiler Repairs & Servicing in
High Wycombe
Emergency boiler repairs & fast response boiler servicing.​
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What to expect on a visit for a boiler repair
We know it can be daunting when your boiler fails and your searching for the right company to repair your boiler. Wallace Gas & Heating has been specialising in repairing boilers and systems for over 20 years.
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Here we will talk you through briefly how a boiler repair job works to let you prepare for our visit.
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Firstly and sometimes over looked is the information you can obtain from the customer. So always make a note of any fault codes, noises or general issues you've been having. If the issue is a noise be sure to video the issue whenever possible, its amazing how many times it disappears as soon as an engineer arrives. We will also be looking for any patterns etc that could help us come to an accurate diagnosis, so if the issue is intermittent note down in a diary when the issue is appearing. We can look at this when we arrive.
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We will use any fault codes to cross reference the manufacturers instructions and see what the fault code means. But don't be fooled, the manufacturers instructions may lead you to more than one part or to the wrong diagnosis all together so should only be used as a guide and not be totally relied on. There has been many occasions the fault code tells you its one cause but we have diagnosed it to be something else correctly. This is all experience.
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Sometimes a fault can be diagnosed in minutes and sometimes they are more difficult. Occasionally a call to the manufacturers on site is needed to confirm the diagnosis. Every avenue needs to be used to identify the fault correctly. There are many tests that need to be used to identify faults correctly. These include to name a few: Burner pressures, inlet pressures, combustion readings, flow rates, fan pressures, electrical tests and many more besides. These will all be different depending on your boiler make and model aswell! Boilers are more complicated than they look!
Once were happy with the diagnosis we will hopefully be able to fix it there and then, otherwise if any parts are required we'll explain everything fully and obtain a price to complete the repair to get you up and running again.
Hopefully that gives you a little indicator of what to expect on our visit. Feel free to call if you have anymore questions!